Knowledge Management

Knowledge management - KM is the process to make the best use of the knowledge that is available to an organization, creating new knowledge, increasing awareness and understanding in the process. Knowledge Management can also be defined as: Capturing, organizing, and storing knowledge and experiences of individual workers and groups within an organization and making this information available to others in the organization.

Knowledge management is most frequently associated with two types of activities:

activities to document and appropriate individuals' knowledge and then disseminate it through such venues as a companywide database.

Activities that facilitate human exchanges using such tools as groupware, email, and the Internet.

Enterprise knowledge management - EKM is concerned with strategy, process and technologies to acquire, store, share and secure organizational understanding, insights and core distinctions. KM at this level is closely tied to competitive advantage, innovation.

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