Balanced Scorecard

Concept Briefing:

Balanced Scorecard - BSC is a method for measuring a company's activities in terms of its vision and strategies. Balanced scorecard gives managers a comprehensive view of the performance of a business by measuring a business not only from a financial perspective but from a more-balanced multi-perspectives as below:

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Continue reading 21.01.2007. 09:53

Key Performance Indicators

Concept Briefing:

Key Performance Indicators - KPI, also Key Success Indicators (KSI), is defined as financial or non-financial metrics used to reflect the critical success factors of an organization. KPIs are used in business intelligence to assess the present state of business and to prescribe the course of action. The KPIs differ depending on the nature of the organization. They help an organization to measure progress towards their organizational goals.

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Continue reading 21.01.2007. 09:45

Quality Assurance

Concept Briefing:

Quality Assurance - QA involves all activities from design, development, production, installation, servicing and documentation. It introduced the sayings "fit for purpose" and "do it right the first time". It includes the regulation of the quality of raw materials, assemblies, products and components; services related to production; and management, production, and inspection processes.

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Continue reading 21.01.2007. 09:26